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Terms & Conditions

Threefold Chiropractic

San Anselmo, CA 94960

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1. Acceptance of These Terms

By accessing or using this website (the “Site”), you agree to these Website Terms & Conditions (the “Terms”). If you do not agree to these Terms, do not use the Site.

 

2. Definitions

  • “We,” “us,” “our,” and “Practice” refer to Threefold Chiropractic.

  • “You” and “your” refer to any person who accesses or uses the Site.

  • “Services” refers to chiropractic services and related services offered by the Practice (including any care plans), whether referenced on the Site or provided in-office.

 

3. No Medical Advice; No Doctor–Patient Relationship

The Site may contain general health, wellness, and educational information. This information is provided for general informational purposes only and is not medical advice. The Site is not intended to diagnose, treat, cure, or prevent any disease.

Using the Site (including submitting forms, sending messages, or requesting an appointment) does not create a doctor–patient relationship. A doctor–patient relationship is established only after you complete our intake process and we accept you as a patient.

If you believe you may have a medical emergency, call 911 or go to the nearest emergency room.

 

4. Scheduling and Use of ChiroHD

We use ChiroHD to support scheduling, appointment reminders, and practice management functions. When you book appointments or submit information through our scheduling or intake workflows, your information may be processed through ChiroHD and related service providers strictly for operational purposes (e.g., scheduling, reminders, billing).

 

5. Cancellation & No-Show Policy (24 Hours)

We require at least 24 hours’ notice to cancel or reschedule an appointment.

  • Late cancellations: If you cancel or reschedule with less than 24 hours’ notice (but before the appointment time), we may charge a late-cancellation fee equal to 50% of the scheduled visit fee.

  • No-shows: If you do not arrive for your appointment or you arrive so late that we cannot reasonably provide the scheduled service, we may charge a no-show fee equal to 100% of the scheduled visit fee.

We reserve discretion to apply these fees in appropriate circumstances (including emergencies), and to determine whether a late arrival is treated as a shortened visit, reschedule, or no-show.

 

6. Payments, Cash-Pay (No Insurance), and Card on File

We are a cash-pay practice and do not accept or bill insurance. You are responsible for payment at the time services are provided, unless we have agreed in writing to an alternative arrangement (e.g., a care plan payment schedule).

If you request documentation (e.g., a superbill) you may choose to submit it to an insurer independently, but reimbursement is not guaranteed and remains solely between you and your insurer.

We may request and store a card on file for convenience and to help manage scheduling and fees. You may decline to keep a card on file; however, we may require a card on file to reserve certain appointment types or to enroll in certain care plans.

By providing a payment method (including a card on file), you authorize us to charge your payment method for amounts you owe, including care plan installments and late-cancellation/no-show fees described in Section 5.

 

7. Care Plans

We may offer care plans (also referred to as packages or programs) that include a defined set of visits and/or services. Each care plan has its own term/length and ends at the conclusion of that term. Care plans may be renewed at the time they end.

Care plan details (including included services, pricing, term, and any renewal options) may be described in a separate care plan agreement or written disclosure. If there is a conflict between these Terms and a care plan agreement, the care plan agreement controls for care plan matters.

  • Care plans are not insurance and do not guarantee any health outcome.

  • Care plans are for the individual patient only and are not transferable to another person.

  • Appointments remain subject to scheduling availability and the Cancellation & No-Show Policy in Section 5.

Refunds, if any, are governed by the applicable care plan agreement and applicable law. Unless required by law, completed visits are non-refundable.

 

8. Good Faith Estimate (Where Required)

If you are self-pay or not submitting claims to insurance, you may be entitled to receive a Good Faith Estimate of expected charges for certain services, as required by applicable law. Please contact us at the contact information below to request an estimate.

 

9. Communications (Email, Text, Phone)

By providing your contact information, you consent to receive communications related to scheduling, billing, and customer service (including appointment reminders). Message and data rates may apply for text messages.

Email and standard text messaging are not guaranteed to be secure. Please do not send sensitive health information through these channels unless you accept the risk.

 

10. Intellectual Property

All Site content (including text, graphics, logos, images, videos, and design) is owned by us or licensed to us and is protected by intellectual property laws. You may view and print pages for personal, non-commercial use only. You may not reproduce, distribute, modify, or republish content without our prior written consent.

 

11. Acceptable Use

You agree not to:

  • Use the Site for unlawful purposes;

  • Attempt to gain unauthorized access to the Site or its systems;

  • Upload malware or interfere with Site functionality;

  • Scrape, harvest, or collect information from the Site without permission;

  • Use the Site in any way that infringes the rights of others.

 

12. Third-Party Links

The Site may include links to third-party websites. We do not control or endorse third-party content and are not responsible for third-party websites, products, services, policies, or practices.

 

13. Disclaimers

The Site is provided on an “as is” and “as available” basis. We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that content will always be accurate or current.

 

14. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site. Nothing in these Terms limits liability that cannot be excluded under applicable law (including liability for gross negligence or willful misconduct).

 

15. Indemnification

You agree to indemnify and hold us harmless from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site or violation of these Terms.

 

16. Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute arising from these Terms or your use of the Site shall be brought in the state or federal courts located in Marin County, California, and you consent to their jurisdiction.

 

17. Changes to These Terms

We may update these Terms from time to time by posting a revised version on the Site. The Effective date at the top reflects the latest update. Continued use of the Site after changes means you accept the updated Terms.

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